Resources

Tools

• SAS's JMP.
• University of Waikato's WEKA.
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Books

• Douglas  Hubbard's How to Measure Anything: Finding the Value of Intangibles in Business 
• Stephn Kan's 'Metrics and Models'.  
• Michael Lyu (editor)'s Handbook of Software Reliability Engineering. Available free for download.
• Andy Oram  & Grey Wilson's (editors) Making Software.